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All case studies
APEOESP
COLLECTIONS · LARGE MEMBER BASE

APEOESP: documented operation with Mágica IA · WhatsApp · aging dashboards.

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Problema

Large member base with high delinquency and a collection process via letters/mail. High cost, low response, complaints about aggressive tone.

Solução

Humanized AI collection on WhatsApp, with discourse by aging bucket, automatic installment agreement and real-time recovery dashboard.

Resultado

This case remains public in narrative-only mode while quantitative metrics and outcome claims undergo evidence review.

Stack
Mágica IA · WhatsApp · aging dashboards
Implementation time

Frequently asked questions

Are these numbers guaranteed?
No. Every operation is unique. The case studies show results observed in specific contexts. What we guarantee is methodology, follow-up and continuous adjustments.
Why are some cases anonymous?
We respect the confidentiality of clients who prefer not to disclose their identity. Anonymous cases are based on patterns observed across multiple operations in the same segment.
Does it work for my segment?
Mágica Suite already runs in telecom, healthcare, finance, real estate, education, industry and retail. Book a diagnosis — we probably already have a similar stack running.