INDÚSTRIA PME

INDUSTRY · 35 EMPLOYEES

Inventory, sales and support unified for the first time with Odoo + WhatsApp + AI.

60%

operational rework reduction

< 2h

customer response time

single source of truth

See solution →

Problema

Inventory in a spreadsheet, sales in a loose CRM, support on the salesperson's personal WhatsApp. High rework, customer response took a day.

Solução

Odoo as the single source of truth (inventory, sales, billing), official WhatsApp API on Mágica Chat, AI answering order status and n8n stitching the flows.

Resultado

Rework dropped 60%, customer response under 2 hours and one single source of truth. Management started deciding with dashboards, not spreadsheets.

“For the first time we look at the same thing. Inventory, sales and support on the same number.”

— COO · SMB Industry

Stack

Odoo ERP · WhatsApp API · AI · n8n · PostgreSQL

Implementation time

First workflow live in 22 days

Frequently asked questions

Are these numbers guaranteed?

No. Every operation is unique. The case studies show results observed in specific contexts. What we guarantee is methodology, follow-up and continuous adjustments.

Why are some cases anonymous?

We respect the confidentiality of clients who prefer not to disclose their identity. Anonymous cases are based on patterns observed across multiple operations in the same segment.

Does it work for my segment?

Mágica Suite already runs in telecom, healthcare, finance, real estate, education, industry and retail. Book a diagnosis — we probably already have a similar stack running.