4 brokers, leads falling into personal WhatsApp, no pipeline, follow-up by guesswork. Leads went cold and nobody knew who talked to whom.
WhatsApp CRM with Kanban pipeline, automatic follow-up reminders by stage, lead distribution by rule and single history per prospect.
Follow-ups tripled, funnel conversion at 28% and zero leads lost per month. Owner started seeing the funnel on mobile in real time.
“Before a lead was luck. Today it is process. I know exactly which stage every prospect is in.”