SMB credit without structured qualification generated 12% delinquency. Reactive, manual collection with no full LGPD trace.
Credit pipeline with AI qualifying risk, smart collection by aging bucket with automatic agreement, and auditable LGPD trail per contract.
Delinquency dropped by half, same team collected 3× more and zero harassment complaints. LGPD compliance passed external audit.
“We stopped approving on gut and collecting by shouting. Pipeline and AI brought method to both ends.”